Restaurant owners needs to know if their customers are happy. This is one way ..

EC customer Feedback PDA solutions also cover customer services for small to medium businesses. The Made-It-Easy Customer Feedback solution is a web service oriented application designed to better manage customer feedback. Our product is equipped with features that have been requested by many service companies particularly restaurants to provide both basic and very advanced statistical analysis on data obtained through customer analysis, including modeling of customer feedback and forecasting of future trends.

Better management of customer feedback will result in:

- Easy and efficient approach to collect and collate customer feedback, thus increase volume

- Higher visibility of customer insight and loyalty

- Improved poor performing areas in business properties and services

- Real-time reporting with multiple sources of input seamlessly integrated with centralised database

- Feedback Questionnaires can be configured and customised to suit individual needs.

Features

- Obtain detailed and accurate information about the preferences, unmet needs, and satisfaction of current and potential customers.

- View data with customised reports that are much more detailed than what can be obtained from generic survey solutions.

- Rely on Made-It-Easy Customer Feedback to provide assistance in developing custom questions and reports that extract important and relevant information.

- Use Made-It-Easy Customer Feedback to statistically analyse data after it has been collected.

For a demo, visit Ennoble Consultancy at http://www.ennoble.com.au